We at CyberSol are committed to achieving high standards of quality in all aspects of our business. We aim to adopt global industry best practices in all aspects of its functioning. We believe in Total Quality Management [TQM]. We propose to achieve this by obtaining the following:
- ISO 9002:2000 Certification
- CMM Certification
- pCMM Certification
- Adopting CobiT Framework
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| Quality & Customers |
Quality for customers means providing the products and services they need at quality levels up to and beyond their expectation. The Company's strategy to achieve its quality goals for its customers is two pronged. We propose to develop quality products forand to provide quality in after sales services.
To attain out goals of quality products we have set out the road map which is described in the quality for development.
To attain the highest quality in customer satisfaction, we propose to set up a response cell for out customers duly supported with a CRM strategy.
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| Quality For Development |
The development process in any IT organization is the most crucial activity. The quality of its products is dependent on its development process. The Company is in the process of mapping its SDLC (Software Development Life Cycle) to the CobiT Framework.
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| Quality In Personnel Relationship |
The people in any IT organization are its most important assets. Managing people resource is a very important part of the organizations activity. To nurture and enhance the quality of the personnel in the organization the Company is in the process of setting up a long term strategy with supporting procedures and guidelines to help achieve high levels of employee satisfaction and personal development.
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| Quality In Management |
We believe in quality in management. Without the management being quality conscious it is not possible for any organization to implement TQM in the organization. We strive to have a transparent management policy, which aims at social justice, enhancement of shareholder wealth, customer satisfaction and personnel development.
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